Frequently Asked Questions
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Kit is a trusted platform that connects families with postpartum professionals, practical services, and thoughtful gifts—all in one place. Whether you’re preparing for birth, newly postpartum, or navigating the months and years that follow, we’re here to help.
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Kit currently connects families with trusted providers in Vancouver and surrounding communities, with many services available virtually throughout British Columbia, and select services available virtually across Canada. As our network grows, we look forward to bringing support to even more families and locations.
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Every provider in our network is carefully reviewed before joining. Our founders personally meet with each provider and thoughtfully curate the network to ensure families have access to trusted, high-quality care. Depending on their role, vetting may also include credential verification, references, proof of insurance, and ongoing quality review.
We believe families deserve support they can trust.
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Many of our services are provided by regulated health professionals and may be eligible for reimbursement through extended health benefits. Coverage varies depending on your plan and provider, so we recommend checking with your benefits provider. Employer-funded support may also be available through participating organizations.
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Think of it as a flexible support fund. Family, friends, employers, or you can add money to your Kit Wallet. You can use those funds to book trusted services and support through Kit.
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Absolutely. Friends, family, colleagues, and loved ones can contribute to your Kit Wallet or pair their gift with one of our thoughtfully curated keepsake boxes, making it easy to give support that families can truly use.
Kit can also be a thoughtful addition to baby showers, welcome baby celebrations, and group gifts.
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Absolutely. Whether you’re a friend, family member, colleague, or loved one, giving support can be one of the most meaningful gifts you can offer.
Kit makes it easy to contribute to a Kit Wallet, send a thoughtfully curated keepsake box, or combine both. You don’t need to create an account to send a gift, making it simple to support someone you care about, by simply adding to their Kit wallet.
Many families choose Kit for baby showers, welcome baby celebrations, group gifts, or simply as a thoughtful way to show up for someone during pregnancy, postpartum, or after pregnancy loss.
Because support is one of the most meaningful gifts you can give.
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Not at all. Whether you’re expecting, newly postpartum, navigating the months and years that follow, or moving through a difficult season after pregnancy loss, Kit is here to support you with thoughtful care every step of the way.
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Absolutely. We believe postpartum support is for the whole family. Partners and caregivers can use Kit to support their own well-being, help connect their loved ones with care, and navigate the transition to parenthood together. After all, support works best when it’s shared—and when families can lean on a village.
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Kit offers thoughtfully curated keepsake boxes designed to nurture, celebrate, and support families. Gift boxes can be purchased on their own or paired with contributions to a Kit Wallet.
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Yes. Many people choose to pair a physical gift with flexible care funds, creating a meaningful way to support loved ones during pregnancy, postpartum, and beyond.
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No. Postpartum isn’t just the first few weeks after birth. As your needs change, so does the support you may need. Kit is designed to support families from pregnancy through the months and years that follow.
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Yes. We believe support matters in both joyful and difficult seasons. In addition to postpartum services and gifts, Kit offers compassionate support and thoughtful resources for families navigating pregnancy loss.
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Services can include:
Perinatal mental health support
Lactation consulting
Postpartum doulas
Night nannies
Sleep consulting
Pelvic floor physiotherapy
Cleaning
Family helpers
Meal delivery
Professional coaching, including return-to-work and parenthood/identity support
Perinatal-safe exercise
Newborn and family photography
Pregnancy-safe facial and skincare services
And more, with additional services and providers being added as our network grows.
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Absolutely. You don’t need to have everything figured out. If you know what you’re looking for, you can easily browse, book, and schedule services directly through the platform.
If you’re unsure where to begin, our care guide can help. By answering a few simple questions, you’ll receive personalized service recommendations tailored to your family’s needs.
Because many parents don’t know exactly what support they need—and that’s okay. We’re here to help you build your village, one step at a time.
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Because support matters in every season.
We believe parents deserve thoughtful, trusted, and flexible support—not just during the early weeks, but throughout the postpartum journey. Kit brings together professionals, practical services, and meaningful gifts to make it easier for families to access the care they deserve.